Corporate Overview

Clarity is the telecommunication industry’s Operational Support System (OSS) business process automation company – providing a pre-integrated product and database that streamlines the 17 eTOM elements of OSS into a single suite. This also allows Clarity to provide executive visibility of the network's impact on revenue and customer experience across both service fulfillment and assurance.

Having simplified the management of both legacy and next-generation network environments, Clarity OSS is network and services neutral, driven by templates that are rapidly configurable to allow operators to cut time to market for any new service by two-thirds. Today Clarity simplifies network support for over 90 million subscribers worldwide.

Relied on 24-hours a day, 365 days a year by leading Tier-1 telecommunications service providers, Clarity has over 10,000 users worldwide and manages some of the world’s largest networks.

Our customers include such leading telcos as:

• Telekom Malaysia
• PT Telkom, Indonesia
• PT Hutchison CP Telecommunications
• Philippine Long Distance Telephone Company (PLDT)
• Sri Lanka Telecom (SLT)
• Reliance Infocomm, India’s largest convergent communications provider with over 26 million subscribers

The Clarity product suite was and continues to be developed by experience derived from within the telecommunications industry. Over 80% of Clarity’s staff is dedicated to technical development, services and support. Together with our global strategic partners, Clarity makes a strong commitment to our customers to deliver a proven OSS product with a defined product roadmap for future growth and implemented by an experienced & dedicated project team.

Established in 1994, Clarity’s global headquarters is in Sydney, Australia, with offices in Asia, the Middle East, Europe and North America.