Alarm Manager

Clarity Alarm Manager monitors and processes the massive volume of alarms sent from networks, to quickly identify business-impacting incidents and drive corrective activities.

Highlights

• Processes network generated alarms through a high performance, extensible interface to Element Connect for any reporting network device, and initial filtering of alarms requiring no action, such as duplicates or informational alarms
• Processes system generated alarms, such as threshold breach alarms from Performance Manager Automatically correlates alarms across the physical/logical network to related services, to rapidly identify underlying root causes and links-related alarms, to optimize management and tracking
• Provides a rich graphical view of alarms through a range of category filters including unacknowledged, priority, severity, network type and geographical region and provides drill-down capability on alarm details to view underlying components
• Automates business processes for alarm handling such as user notification, escalations, alarm suppression and clearing
• Automatically generates incident tickets in Ticket Manager to drive corrective work activities

Benefits

• Reduces the time and cost of managing alarms with multi-tiered processing, to eliminate network noise and guide users to focus on high priority alarms
• Reduces the impact of network incidents with faster identification and resolution of root causes
• Reduces the occurrence of critical incidents through the pro-active monitoring of network warnings