Performance Manager
Clarity Performance Manager monitors and proactively manages network performance to provide a clear view on network health, minimize disruptive performance degradation and reduce customer complaints, churn and SLA penalties.
Highlights
- Collates network performance data through a high performance, extensible interface to Element Connect for any reporting network device, and correlates performance to impacted services and customers
- Normalizes data and calculates aggregate statistics for analysis, reporting and action
- Drives operational management activities with extensive user capabilities including rich graphical visualization of network performance, trending and alerts
- Incorporates a user configurable dashboard for real-time monitoring of specific areas of focus, supported by graphing and drill-down capabilities
- Monitors defined KPI and SLA thresholds and automatically initiates corrective activities when thresholds are breached, including raiding of alarms and notifications to specified work groups
Benefits
- Reduces performance degradation issues and down time by proactively managing performance issues before they escalate
- Reduces time to rectify issues through automated notifications and alarm raising
- Meets SLAs enabling you to reduce penalties and improve customer satisfaction
- Optimizes equipment investment by identifying where additional capacity is required and where underutilized equipment exists for redeployment
