Products Overview

OSS Challenges

In today's competitive communications industry, telecom operators are seeing fundamental changes: convergence of voice, data and video; operator and vendor consolidation; increased customer expectations for differentiated, value added services anytime, anywhere, and on any device.

Whilst creating new business opportunities operators are also faced with formidable challenges, including customers wanting services immediately, with improved quality levels, yet having to do it with less people, in less time and at lower cost.

To achieve this operators are often faced with fragmentation of the OSS environment where there is:

Multi-vendor OSS with individual solutions leading to complications and lack of integration
Data manipulation from various sources leading to issues of integrity and latency
A disparate set of standalone pieces that might not be able to share data, might run on different hardware and databases and might not be able to fit together
Silos resulting in a never ending pain of data synchronisation

This lack of integration can lead to gaps in information and control, and the current best of breed NMS overlay approach doesn't deliver the required customer experience, since it gives operators:

A platform that runs the network
A separate platform that provisions a service
A separate platform that assures a service
A separate platform that has a record of the customer

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Operators Need to Change

There is a need for a revolutionary change and to transform these dozens of disparate and convoluted systems with a single infrastructure that can manage all products, services and customers under one system.

Clarity OSS - Your Business Catalyst

You can solve these integration issues with the Clarity pre-integrated OSS approach which is designed such that all key elements of an OSS solution including network planning and configuration, service provisioning, workflow management, fault management, alarm management, SLA management, all of the administrative and reporting functions are integrated prior to deployment in the network. This out-of-box functionality holds the key for achieving operator's business objectives of:

Increasing customer satisfaction, delivering customers the services they want and gaining new customers while retaining the old
Increasing new revenue and services - launch and support new products and platforms such as MMS, IPTV, DVBH
Lower cost of operations

The Clarity Solution

Only Clarity OSS Maps the Network to the Service and to the Customer

Clarity Next Generation OSS is a pre-integrated network and service management solution providing inventory management, configuration management, order management, fault management, trouble ticketing and wholesale customer management across multiple network technologies, both legacy and Next Generation Networks (NGN), in support of multiple products and services.

Clarity OSS allows telecommunications service providers to:

Define their new competitive services
Fulfill, activate and provision these services on customer request
Assure and manage the ongoing quality and performance of these services, ensuring conformance to service level agreements

Benefits

Clarity is the only proven, mature, scalable COTS end-to-end OSS product that telecommunication operators can choose which can manage both NGN and legacy networks.

Fulfillment and Assurance in a Single Database

The Clarity Unified OSS solution is a pre-integrated OSS that provides Fulfillment and Assurance on a single database and is based on a single data model, architecture, platform and design. It stores end-to-end enterprise telecommunication network information in a single database, thus providing a single accurate, consistent, consolidated and current view of the network.

A single view of network, services and customer information enabling an OSS transformation in complex telecom services by bridging the network and the customer layer
Singular database and singular code base, completely removes the cost of integrating individual modular components and reduces upgrade expenses whilst lowering risk
Single database solution in line with eTOM SID propagation of one single information model

Pre-Integrated Solution

Many OSS vendors claim and strive for integration across functional modules (fault, performance, configuration) and across network technologies. Few vendors have achieved this. Clarity offers an out of the box pre-integrated solution that supports the end-to-end business process offering significant advantages:

Reduced risk, time and price to implement as the solution is pre-integrated and does not require expensive integration services of disparate systems
Pre-integrated to world class, CRM, Billing and ERP systems
A common user interface, terminology and business process for users with a single platform to administer
Faster time to configure
Reduces complexity and enables more efficient maintenance and upgrades, thereby lowering implementation and total ownership costs
Reduces time to market, increases competitive edge, improves the quality of the network service and increases customer satisfaction

Unified Mediation Platform

Clarity offers full service mediation (configuration, provisioning, alarm, performance) on a common 'plug and play' architecture.

Extensive mediation driver toolkit & library removes hidden costs and assists self-service development during and after implementation
Clarity has 350+ out of the box mediation devices to support proprietary network elements from leading network vendors
Clarity offers MDD templates as part of the Core Product License where license fee per interface is not required and customers can develop their own interfaces
User friendly Web GUI allows easy Mediation Device Driver (MDD) configuration
Full standards and protocol support (TMN, CMIP, SNMP, Q3, CORBA, XML, ASCII, TLI1)

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Platform Agnostic Strategy

Clarity's OSS product is based on a scaleable architecture with the ability to grow to support super large Tier 1 carriers with increased volumes of users and data. Clarity architecture is built on industry standard hardware, software and networking solutions.

Clarity provides common functional and technical infrastructure:

Operating systems (HP-UX, AIX, Solaris)
Programming languages (C++, Java)
Relational database management (Oracle, MS-SQL)
Single .NET presentation tier
J2EE application tier, .NET application tier

Clarity provides common application infrastructure:

Communication frameworks (SOAP, XML, Web Services)
Data access frameworks (relational database and memory cache)
Extensibility frameworks (for Java and C++)
OA&M frameworks (logging, tracing, monitoring, security)
SOA (workflow through Business Process Orchestration, Business Process Modification using BPEL)

Modular Yet Fully Integrated

Clarity OSS Product Modules are built on a common, modular, product architecture. The modules can be deployed independently to meet a specific business need, or can be deployed to provide end-to-end management of a multi-vendor, multi-platform, multi-service network.

The Clarity Assurance suite is fully integrated with the Clarity Fulfillment suite providing Assurance and Fulfillment in a single database.

The Clarity Next Generation OSS already supports the services of over 90 million subscribers worldwide.

To find out more about the Clarity OSS, please feel free to contact us at marketing@clarity.com

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