Technical Support

Clarity's customers know that responsive and accurate service and support is only a phone call, email, or on-site visit away.

Clarity Customer Service is highly responsive to product and service customer queries, frequently asked questions (FAQs) and standard support issues. Clarity's in-house product engineers readily handle complex technical issues.

Our team of technical writers has designed a comprehensive technical documentation program. Clear, concise written manuals compliment the product modules and ongoing documentation support is available on-line.

If you have any questions, please contact Clarity Customer Service at: support@clarity.com

WebCare Assistance

Clarity's internet-based support service provides confidential assistance to registered customers. Enjoy access to Customer Care product FAQs, technical information, on-line manuals, product distribution requests - all at the touch of a button.

Standard Support for Clarity Certified Customers

All Clarity customers have access to unlimited phone support during business hours and online documentation support, in addition to WebCare. Free software upgrades and maintenance reports are available on request.

Comprehensive Support 24 x 7

All registered Clarity customers who require 24 x 7 technical assistance may contact Clarity for more information about this service option.

Online Documentation Support

A key feature built into Clarity's software is on-line documentation support. Clarity provides product help and module screens in appropriate formats for easy reference.

Training & Education

Clarity offers training in Clarity product modules and Clarity OSS implementation.

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