Podcast & Videos

 

Customer Experience Management for Telecom Operators

Jon Newbery, Chief Executive Officer, reflects on a successful 12 months at Clarity

Date:  April 2013

Description: Tony Kalcina, Founder & Industry Evangelist at Clarity, discusses how operators can unlock the ‘pot of gold’ of customer experience data they are collecting and subsequently take positive actions to improve their businesses.  Watch our Video now

 

 

A Successful 12 Months

Jon Newbery, Chief Executive Officer, reflects on a successful 12 months at Clarity

Date:  August 2012

Description: Jon Newbery, Chief Executive Officer, reflects on a successful 12 months at Clarity.  Watch our Video now

 

 

 

Why Telco's Need to Innovate to Survive

Tony Kalcina, Founder & Industry Evangelist at Clarity, discusses why operators today need an ecosystem of innovation in order to surviveDate:  May 2012

Description:  Tony Kalcina, Founder & Industry Evangelist at Clarity, discusses why operators today need an ecosystem of innovation in order to survive.  Watch our Video now

 

 

The Evolution to Business Quality Management

Duncan Stephens, Director of Product Management at Clarity, discusses how Clarity's recent product offerings are helping operators utilise near real time data to proactively manage services and the customer experienceDate:  May 2012

Description:  Duncan Stephens, Director of Product Management at Clarity, discusses how Clarity's recent product offerings are helping operators utilise near real time data to proactively manage services and the customer experience. Watch our Video now

 

 

OSS Predictions

Date:  December 2009

Description:  A survey on hype, hope and reality in telecoms BSS/OSS given by Tony Kalcina, Founder & Industry Evangelist at Clarity. Listen to our Podcast now

 

 
 

Copyright © Clarity International Pty Ltd 2011
All Rights Reserved